Shipping
1. Delivery time
Normally it will spends 7-15 working days once payment confirmed.
2. Shipping Method
For sample order which is less 45kgs, Express will be a better choice. (DHL, UPS, FedEX, TNT, etc.)
For normal order which is 45-100kgs, Air Freight will be a better choice.
For normal order which is above 100kgs, Sea Freight will be a better choice.
FAQ:
Q1:Are you a factory or trading company?
A1:We are factory. If you have time, welcome to visit our factory.
Q2. How is your quality?
A2. We have a very seriously control system. We guarantee the high performance of our products.
Q3. If we need technical support, can you offer us?
A3. Yes, we have an experienced team, offering our customers additional benefits with specific advice, by our product management staff, engineers and technicians.
Q4. How can we be your agent in our country?
A4. Please inform us your detailed company, we will discuss and propose helpful suggestion for you, and to find the best solution for you.
Q5. Do you offer free samples?
A5. Normally we do not offer free samples, but we could properly adjust according to detailed requirement.
Q6. Is there cheap shipping cost to import to our country?
A6. For small order, express will be the best choice; for bulk order, sea way is best but take longer time; for urgent orders, we suggest shipment by air or by express.
Q7. When you can reply to me when I send you an Inquiry?
A7. We promise to reply within 24 hours on receipt of your inquiry on working days.